Outdoor Adventure Club Trip Cancellation Policy

The cancellation policy is different for members and non-members. In fact, a more lenient cancellation policy is one of the membership benefits!

OAC Members: If you must cancel or reschedule for any reason (including being sick, having to work, change of mind, transportation problems, etc.) within 14 days of the trip, a $20 cancellation fee will be charged to your account. If you cancel for any reason (including being sick, having to work, change of mind, transportation problems, etc.) within 72 hours of the trip, or are a no-show, you will be billed the member cost of the trip. Trip fees are not transferrable to other OAC outings.

Non-members: If you must cancel or reschedule for any reason (including being sick, having to work, change of mind, transportation problems, etc.) within 14 days or are a no-show, no refund is given, unless you replace your space in the activity or it is filled from OAC’s waiting list. If it is filled through OAC, a $20 cancellation fee will be deducted from your refund. Trip fees are not transferrable to other OAC outings.

Note to all: If you arrive late and miss the start of the trip, you will be considered a no show and will not receive a refund. Allow adequate travel time to get to the meeting point.

When does the cancellation policy become effective? Or, "I just signed up yesterday and found out now I have to work, can I cancel without penalty?"

Once we send your confirmation for your trip, you are confirmed and the cancellation policy is in effect. Often we book and make reservations on your behalf with subcontractors as soon as we've received your confirmation. Thus, once you have said, "Sign Me up", we will get you signed up and the cancellation policy is in full force.

When you sign up for an event, you should think of your reservation as buying a ticket for that event. You are welcome to give the ticket to someone else, you can opt to not use the ticket, but you can't use yesterday's ticket for tomorrow's game.

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Let us know if you have any questions. You can call us 415-954-7190 or send an email to info@outdooradventureclub.com to get more information.